It was in what she knew: Renee had laid a foundation for her
business over the past 15 years; the caveats? NAID Certification;
serving two terms on the NAID Board; WBENC, Woman Owned
business certification and was voted by the State’s interviewing
committee as “the most responsive”.
It was in who she knew: Without fellow NAID member, Angie Singer
Keating, the opportunity may never have knocked.
“It was quite an honor. We went back and forth and it ended up I
was awarded the entire state of Georgia for the shredding contract.”
When I spoke to Renee as they prepared to roll out the initiative,
she said, “We are gearing up, hiring new folks, and having meetings
with sub-contractors. We are busy as bees getting this new thing
Congratulations Renee and everyone at American Document
Securities, Inc. as well as to the State of Georgia – you’ve got a
quality business serving you.
It puts a seal of
approval on you
when you have
We’ve all heard the adage, “It’s not what you know; it’s who you
know.” In order to land the biggest contract of her company’s
career, Renee Keener, CEO of American Document Securities, Inc.,
in Carrollton, GA found that she actually needed both halves of that
Let’s roll back approximately two years. NAID Treasurer and
nominated President Elect, Angie Singer Keating, CEO of Reclamere
Data Security Experts, was speaking at a conference where she
emphasized NAID Certification as a security requirement. Sometime
after her presentation, Angie received a call from a person who
had attended her class. They liked that she had a woman-owned
usiness and were impressed that she was NAID Certified. The
epresentative was planning a solicitation bid for paper destruction
or the State of Georgia. Reclamere, however, focuses on electronic
media. That is when Angie recommended they take the RFP to
Angie explains, “I knew Renee is absolutely NAID Certified, which
eemed really important to them. We talked a lot about the value
f the independent unannounced audit that happens with NAID
ertification, and how that due diligence offers credibility to an
rganization. I also told them that like me, she is a woman-owned
usiness owner.” By the end of the week Angie had put in a call
o Renee and shortly thereafter, Renee received the call from the
tate representative of the Department of Administrative Services.
Networking in action.
And then there was nothing. Crickets. Months passed. This is
usiness. Opportunities come and go… and some just take a while
ventually Renee, who is also a Member of the Georgia Team
Certification wasn’t the state’s only requirement. As much as
the state had endeavored to understand the industry in putting
together their RFP, the initial version was a bit rough. Renee
exemplified the type of customer service every client wants/needs
from their vendor – she worked with them to rearrange the RFP
to fully meet the needs for the job at hand. The state listened and
reissued the RFP. “This was the first time in my experience that any
State bidding actually took the time and listened to our needs of the
industry. They were so professional and open to suggestions. I was
very impressed,” added Renee.
It took over one and half years, but in the end, the RFP was awarded
to Renee’s business with the contract finalized February 1, 2017.
Kelly Martínez is the Director of
Marketing & Communication for NAID.